We are committed to total satisfaction. We are confident that our carefully crafted teas will take you on an awesome teaventure that you will love.
If for any reason, you are not satisfied with your purchase, we will be happy to offer a replacement or a refund of the product purchase price within 30 days of date of purchase. To process your return, please click here to fill out the return form and our customer service reps will be in contact with you shortly. You can also call us at 1-888-625-8227. Our customer service reps are available Monday to Friday 8 AM to 8PM EST. Please keep your order number handy. If you submit a return form on a weekend day, our customer service reps will contact you the following Monday.
Refund will be issued to original payment method including to Paypal. Please allow us 2-4 weeks for processing your return.
Satisfaction Guaranteed is indeed that simple!