Shipping Policy
Shipping & Handling Charges
Orders are shipped exclusively via FedEx for the 48 contiguous states and via U.S. Postal Service Priority Mail for Alaska and Hawaii.
For Standard Delivery Orders Up to $55.00 $9.95 $55.01 and Over FREE* Fuel Surcharge A fee of $1.25 will be added to ALL orders For Alaska and Hawaii Add $15.00
Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
*FREE 1-3 Day Delivery on Orders Over $55
You will receive FREE Standard Delivery on all orders over $55. Alaska and Hawaii surcharges, and Fuel Surcharge fees apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
Fuel Surcharge
Due to significant increases in fuel and shipping carrier costs, a $1.25 fuel surcharge will be added to ALL orders. This fuel surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges (see table above).
1-3 Day Delivery to Contiguous U.S.
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day. Note that the cutoff time is in the time zone of the order's destination. Some circumstances may result in delayed shipping or delivery:
- Credit card payment issue
- Incorrect shipping addresses
- Orders held because items are out of stock. On infrequent occasions, we may be out of stock in your region’s warehouse. In this case your order may take longer as we await product or ship from an alternate warehouse if available. We will contact you if this happens.
- Fedex or other premium carrier circumstances (severe weather, etc.)
What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.
Product Availability
Most in-stock orders will ship by the next business day; however please allow up to 2 business days for us to ship your order. If this is not possible for some reason, we will notify you immediately.
Delivery Options
Most orders will be delivered within 1-3 business days after being ordered; however, please allow up to 8 business days for delivery.
Additional charges apply for Alaska and Hawaii.
Delivery is NOT available for P.O. Boxes except for Alaska and Hawaii.
Shipping to Alaska and Hawaii
Standard Delivery to these addresses is available for an extra charge of $15.00. Orders will be shipped via U.S. Postal Service Priority Mail and therefore P.O. Boxes are acceptable.
Shipping to P.O. Boxes, APO/FPO and International Addresses
Shipping to P.O. Boxes, APO/FPO and International addresses are not currently available as a standard option.
Tracking Your Package
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account.